This Ontario College Diploma program provides students with the technical knowledge and expertise to support the use of computers and networks. Students also develop their communication and administration skills, including the ability to work in teams and utilize project management and customer service techniques.

The program focuses on the technical aspects of commonly used components and troubleshooting techniques for computer hardware, operating systems, networking technologies, system administration, and a suite of related support and application software packages. Requirements and subject matter found in certifications such as Computer Technology Industry Association (CompTIA) A+, Network+, Linux+, and Microsoft Certified Professional (MCP) are used in this program. Some courses fulfil part of the basic requirements of Microsoft Certified System Engineer (MCSE), I-Net+, and Novell Certified Linux Engineer (CLE) certifications.

Graduates are able to work individually or as part of a team to implement and maintain information technology (IT) solutions that correspond to the day-to-day requirements of individuals and organizations. From repairing desktop computers to network administration, graduates work in a broad range of employment settings in a variety of sectors, in both large and small organizations.

SUCCESS FACTORS

This program is well-suited for students who:

• Are interested in learning how to design and implement computers, operating systems, and networking technology solutions.
• Enjoy the challenge of a constantly evolving field.
• Can work independently or in a team environment.
• Have good problem-solving and analytical skills.