This course prepares students for careers in the computer support service field. Emphasis is on IBM and IBM-type personal computers (PCs). Students gain a greater understanding of typical PC components and their relationship to the computer’s operating system and peripherals. Students will gain hands-on experience in diagnosis and troubleshooting, which helps prepare them to service PCs and related equipment. This course will assist students in preparing for the A+ hardware certification exam.

Completion of this course and the A+ Essentials - Operating System Software will enable students to write the core CompTIA A+ Essentials Exam 220-601. The Essentials exam validates the basic skills needed by any entry-level service technician regardless of job environment. It is the first of two exams required to achieve one of the following three designations: A+ IT Technician - exam 220-602, A+ Remote Support Technician - exam 220-603 or A+ Depot Technician - exam 220-604.

TBA