Our Leadership and Management Centre of Learning offers you more than 50 programs/workshops that will enhance your organizations leadership & management skills.

Whether it’s a manager in a retail business who must motivate, reward and retrain team members, or an executive who carries the responsibility of leading the organization or unit to a higher level of performance, we can deliver training that achieves real results. Our commitment to our clients is to provide cutting edge training techniques that will provide leaders with practical knowledge that can easily be transferred to the workplace.

For those clients seeing a unique training and learning experience for their employees, we also offer, in partnership with Wilderness Tours, powerful and effective Management & Leadership workshops using experiential training which combines theory and application of learning ("experience") outside traditional classroom settings.

Our experienced team of trainers at Algonquin College in the Ottawa Valley have helped organizations such as CFB Petawawa, AECL, Kakina Forest Products and the Pembroke General Hospital to achieve their training goals.

With more than 35 years of experience our College has built a reputation for delivering quality customized programming to businesses.

Your organizational leaders can take advantage of several of our training programs:

• Business Writing & Editing
Select Course Better Minute TakingEffective Email Business WritingFundamentals of Better WritingWriting and Producing Brochures
• Communication Skills
Select Course Dealing with Difficult PeopleDelivering Powerful PresentationsImprove your Presentation SkillsInterpersonal Communication Skills for the WorkplaceNegotiating Win-Wins - Dealing with Difficult PeoplePowerful Communication StrategiesPresentation Skills - How to Speak with Confidence and CredibilityTeam CommunicationsTelephone Communication Skills
• Customer Service & Sales
Select Course Customer Service Essentials for ExcellenceCustomer Service ExcellenceCustomer Service for Help Desk Professionals
• Interpersonal Skills
Select Course “People Connections” - the Art of NetworkingCoping with Stress @ Work and @ Home – Achieving Life BalanceEffective MeetingsGroup Facilitation SkillsInfluencing SkillsRunning Effective MeetingsTime and Task ManagementTime Mastery and Personal EffectivenessTime, Stress, and Change ManagementTrain the Trainer WorkshopTrain the Trainer
*Co-requisite course is “Improve Your Presentation skillsValuing Diversity in the Workplace – Helping People Build Bridges to Understanding
• Leadership and Performance Management
Select Course Building Effective Working TeamsCoaching EmployeesCoaching to Maximize your Team’s PotentialDimensions of Effective LeadershipEffective Team Building and Performance ImprovementFundamentals of Management and SupervisionLeadership and ManagementLeading a Service CultureLeading for ResultsPerformance Appraisal WorkshopSupervisory Skills ProgramUnderstanding Team Roles and ResponsibilitiesWorkshop for Administrative Assistants and Office Professionals
• Ontario Management Development Program (OMDP)
Select Course Business Management Skills - Communications (required)Business Management Skills - Customer Service ExcellenceBusiness Management Skills - Dealing with Difficult PeopleBusiness Management Skills - Exporting in a Global EconomyBusiness Management Skills - Finance and Budgeting BasicsBusiness Management Skills - How to Start a Small BusinessBusiness Management Skills - Human Relations (required)Business Management Skills - Human Resources SelectionBusiness Management Skills - Marketing StrategiesBusiness Management Skills - Quality Management SystemsBusiness Management Skills - Retail ManagementBusiness Management Skills - Small Business BookkeepingLeadership Skills - Communications (required)Leadership Skills - Critical and Creative ThinkingLeadership Skills - Human Relations (required)Leadership Skills - Labour RelationsLeadership Skills - Management for ResultsLeadership Skills - Managing Workgroup ProductivityLeadership Skills - Operations ManagementLeadership Skills - Personal SuccessLeadership Skills - Teambuilding and LeadershipLeadership Skills - Training in the Workplace
• Project Management
Select Course Competency Based Project ManagementMotivating a Project Team for Learning Enjoyment and PerformanceProject Management - Project SelectionProject Management Basics
• Strategic Skills
Select Course Conflict Resolution SkillsCreativity and Innovation at WorkHandling Public ComplaintsProblem Solving in the WorkplaceResolving Conflicts: Developing your Core SkillsStrategic Thinking

Every attempt is made to ensure the accuracy of the information in this publication. The College reserves the right to modify or cancel any course, program, fee, timetable, or campus location at any time.