Notice of Job Competition
Job title: Associate Registrar, Client Service
View Job Description
Department/Campus: Registrar's Office
Reports To: Registrar
Salary Range: Payband 12 - $81,049 to $108,065 per annum, based on a 36.25 hour work week. The College also offers a complete range of fringe benefits.
Job Posted On 25-Jul-2013
Job Posted Until: 09-Aug-2013 (noon)
Posting Type: Internal/External

Job Description  

As a senior member of the Registrar’s Office management team, the Associate Registrar manages 26 full-time staff members and 20 part-time FTE’s who, in turn, serve a student population of 19,000 full-time and 40,000 part-time registrants.

The Associate Registrar, Client Service, interprets and administers academic and administrative policy in an equitable and consistent manner; manages admission, registration, student records, the Contact Centre and Service Counter, and is accountable for the admission of national and international applicants, the registration of full-time and part-time students, the maintenance of accurate student records, validation and declaration of graduates, and provision of accurate information to clients.

Required Qualifications  
  • Three (3) year Post-Secondary Diploma or Degree
  • Minimum of seven (7) years demonstrated and relevant management experience in positions of progressive levels of responsibility, including experience managing a large number of staff in a client service environment
  • Prior experience managing Admissions, Registration and Student Records policies and procedures
  • Demonstrates the College’s shared values of caring, learning, integrity and respect
  • Proven analytical skills in the interpretation of large amounts of complex information
  • Highly developed leadership skills
  • Strong management abilities and ability to negotiate and apply sound judgment, handle pressure, multi-task and manage multiple concurrent deadlines
  • Demonstrated change management skills with experience in the implementation of strategic plan objectives
  • Collaborative work habits and positive and effective interpersonal skills that lead to constructive relationships and a service oriented environment
  • Excellent verbal and written communication skills appropriate to a large complex post-secondary institution
  • Sound financial management skills and budget experience
  • Strong computer skills with knowledge of MS Office Suite products, including MS Word, Excel and PowerPoint
  • Knowledge of and experience with the community college environment; would be considered an asset

Please use the Internet Explorer browser when submitting your cover letter and resume.
Apply Now

Algonquin College values diversity and is an equal opportunity employer.
We offer an inclusive work environment and encourage applications from all qualified individuals.
Workplace accommodations are available.

While we thank all those who apply, only those to be interviewed will be contacted.