Notice of Job Competition
SS-033-13
Job title: Salesforce Application Administrator
View Job Description
   
Department/Campus: Sales and Student Recruitment
Woodroffe
Reports To: Director of Sales and Student Recruitment
   
Salary Range: Payband H - $29.12-$33.80 per hour ($55,102 to $63,958 per annum based on a 36.25 hour work week). The College also offers a comprehensive range of fringe benefits.
   
Job Posted On 15-May-2013
Job Posted Until: 24-May-2013 (noon)
Posting Type: Internal/External (Employees who are full-time internal candidates, as defined by the Support Staff Collective Agreement, will be given first consideration.)

Job Description  

Reporting to the Director of Sales and Student Recruitment, the incumbent is responsible for administering and implementing changes to the Salesforce.com instance for the Advancement, Recruitment, and Marketing departments within the College.

The incumbent plays a business analysis, technical advisor, planning and operational role in customizing and administering Salesforce.com and related AppExchange components with the express purpose of delivering on the goals and objectives detailed in the College’s Advancement, Recruitment and Marketing Plans.

Leveraging strong business analysis, planning, research and technical skills, the incumbent will conduct research, develop training manuals and develop best practices which will serve as the benchmarks in the administration of the college’s Salesforce.com instance. In addition the incumbent provides orientation and training to end users and managers on the use of Salesforce.com as required.


Required Qualifications  
  • 2 year Diploma in Business, Marketing, Sales or Computer Studies
  • Salesforce.com - System Administrator Certification
  • 5 years of experience in a marketing, sales or related field
  • 2 years of experience as a Salesforce.com System Administrator
  • Demonstrated experience in planning and implementation of system upgrades and customizations
  • Demonstrated experience in database management
  • Demonstrated experience documenting CRM policies & procedures
  • Strong project planning, research and technical skills
  • Strong understanding of database integration scenarios and design
  • Outstanding organizational skills and the ability to handle multiple projects
  • Excellent communications and interpersonal skills
  • Advanced Microsoft Excel skills
  • Ability to work collaboratively and courteously


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Algonquin College values diversity and is an equal opportunity employer.
We offer an inclusive work environment and encourage applications from all qualified individuals.
Workplace accommodations are available.

While we thank all those who apply, only those to be interviewed will be contacted.